Bergen Performance Marine
Bergen Performance Marine
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Return and Refund Policy

 

Returns & Exchanges Policy

Last updated: 06/09/2025

We want you to love what you ordered. If something isn’t right, we’re here to make it right.

Eligibility Window

  • You have 30 days from the delivery date to return or exchange your item.

Return Conditions

To be eligible for a return or exchange:

  • The item must be unused, unworn, unwashed, and in original condition.
  • Items must include all original tags, packaging, and accessories.
  • Clearance or final sale items are non-refundable.

How to Start a Return or Exchange

  1. Email us at [support@bergenperformancemarine.com] with your order number and reason for return.
  2. We’ll reply with instructions and a return shipping label (if applicable).
  3. Once we receive and inspect your return, we’ll process your refund or send out the exchange.

Return Shipping Costs

  • If the return is due to an error on our part (wrong item, defect, etc.), we’ll cover the return shipping.
  • If returning for other reasons (change of mind, wrong size, etc.), you’re responsible for return shipping costs.

Refunds

  • Refunds will be issued to your original payment method within 5–7 business days after we receive the return.
  • You’ll get an email confirmation when your refund is processed.

Exchanges

Need a different size or color? No problem.
Just let us know what you’d like in exchange, and we’ll take care of it as soon as your return is received.

Damaged or Defective Items

If your item arrived damaged or has a defect, please contact us immediately (within 7 days of delivery) and include photos. We’ll make it right, fast.

If you have any questions about returns or exchanges, our team is happy to help.
📧 Email us at [support@bergenperformancemarine.com]This is a place to describe your Return and Refund Policy to buyers.


A Return and Refund policy usually consists of:

  • Terms of return (i.e. number of days)
  • State of return (e.g. unworn)
  • Reason for return (e.g. damaged or wrong product)
  • Process for return (i.e. how to initiate a return, how to contact customer service)
  • Process of refund (i.e. terms of refund, duration, payment details)
  • Contact details

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